HERE ARE SOME OF OUR MOST ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
1. What Is Flat Rate Pricing?
Flat Rate Pricing is a standard price for the same repair regardless of the time it takes to complete the project. It allows our customers the opportunity to see they are being charged the same price as others for the same repair. This way the homeowner knows upfront what they are going to be charged for each particular repair and aren't surprised at the completion of the job.
At Convenient Home Services, Inc. we utilize flat rate and it is our company policy that no work be completed without the approval of the homeowner and all repairs and their flat rate pricing be discussed prior to work being performed.
2. What Does SEER2 Stand For?
SEER2 stands for Seasonal Energy Efficiency Rating and is the newest efficiency rating used to determine how much electricity it takes to operate your home's a/c unit. The higher the SEER2 rating (13-23) the less electricity it takes to operate your system. Older units have SEER ratings between 8-12, however new regulation mandates only SEER2 product can be installed in newer homes or as a result of the change out of your old a/c unit.
3. What Happens If I Change Out One Of My Components On My Split A/C System, Either The Indoor Section Or The Outdoor Section? Will It Affect My Seer Rating?
It is very important that the air handler's SEER Rating (indoor unit) matches the condenser's (outdoor unit) to achieve maximum efficiency. If it does not then you have a mismatched system and your SEER Rating will be inaccurate and your unit will be inefficient. However, as long as the air handler matches the condenser's SEER Rating matches your unit will function at its stated SEER Rating.
4. When Should I Consider Replacing My A/C Unit?
When the cost to repair a unit is basically half of what it would cost to repair your current a/c unit, then this would be an ideal time to consider changing out the unit, especially if your a/c unit has a low SEER rating. Running an inefficient unit with a low SEER rating can lead to HIGH monthly electricity bills. So why throw away your hard earned money in electricity when it could be better spent on a new energy efficient a/c unit. The good news is you won't have to pay upfront since we offer several financing programs which won't break your budget and can be paid monthly. Call us today and we'll be happy to review the different financing options we are able to offer.
5. One Room Of My House Is Hotter/colder Than The Others. Why Is That Occurring?
There are different reasons why you may be experiencing hot/cold spots but the majority of these issues are duct work and/or insulation related. If work was performed in your attic, you could have a crushed or dislocated duct which is now hampering your energy efficiency and comfort. Other issues could be a pinched flex duct which has been run improperly around a truss or under cabling. In any case, Convenient Home Services, Inc. has the ability to duct test a system and give you an assessment of the integrity of your air duct system. Ask for details on how we can duct test your home & qualify you for rebates with APS or SRP for duct work, attic insulation, ac systems, and solar screens.
No-Surprise Pricing
We are committed to doing it right the first time and working efficiently to save you time and money. Our techs will discuss all fees before any work is done to eliminate surprises.
Non-Commission Techs
Our certified technicians do not work on commission. They focus on the issue at hand and make honest recommendations; helping you to make an educated decision.
On-Call Technicians
Our friendly technicians are on-call whether you need residential or commercial service. Give us a call whenever you need us!